Company | Outsourcing(Cambodia)inc |
---|---|
Type | Private Limited Company |
Function | |
Employees | 100 |
Location | PhnomPenh |
Position Title | Customer service - Operation: (01 Position) | Level | Senior |
---|---|---|---|
Hiring | 1 | Salary | Negotiation |
Sex | Male/Female | Age | 25 |
Public Date | 2024-09-20 | Closing Date | 2024-10-20 |
Term | Full-Time | Qulification | Bachelor-Degree |
Language | English | Language Level | Good |
Location | Phnom Penh | Benefit |
Job Description
-Handle and solve daily operation and transactions with other involve party such as Broker, Customers, airline, GSA, CSA...etc.
-Arrange daily air-export and import shipments and operation.
-Understand the SOP of all customers and strongly follow SOP requirement.
-Follow up with local customers for cargo as well as document status & keep related parties informed if any
change
-Arrange booking spaces with Airlines, GSA and CSA and execute all important shipping documents, e.g. flight schedule, Hawb, Mawb, Manifest, INV/packing list / CO etc...
-Arrange booking truck with trucking team for pick up & delivery shipments to customer in timely.
-Closely follow up with Customs Broker to ensure smooth operation of all the activity of import & export
shipments.
-Report to Customers, Manager & Concerned if any irregular.
-Contact to airline, GSA, CSA oversea agents for flight schedule.
-Update schedule to customers and agent.
-Checking approval and contact to shipper for any booking approval.
-Issue HAWB, MAWB, Manifest etc for smooth arrangement.
-Checking & confirming costing in system.
-Responsible for full system data entries.
-Issue invoice and send to customers & oversea agent as per timeline.
-Responsible for sending pre-alerts and shipping advice to customers.
-Understand and achieve Weekly & monthly KPIs target.
-Support Manager to follow-up payment and update to accountant Dept or Manager.
-Prepare weekly and monthly shipment report.
-And update data into customer's system if required.
-Follow up shipment arrival as per schedule.
-Support or co-ordinate with other operation staffs and related departments.
-Weekly report to Manager
Job Requirement
-Fluent and good skill in writing and reading in English
-Good communication
-Computer skill for MS Excel, Word
-Available for standby in office if have some case urgent.
-Have experience in logistic is advantage
-We will train system and working flow.