Job Description

• Lead and oversee Human Resources, General Administration, Information Technology (IT), Robotic Process Automation (RPA), Sustainability, and Legal & Compliance functions, ensuring alignment with company objectives, management direction, Cambodian laws, and Yusen Group regional/global policies.

• Provide strategic leadership and direction to cross-functional teams and department heads, driving performance, accountability, capability development, employee engagement, continuous improvement, and alignment with the Company's values and 3Cs culture.

• Partner closely with the Managing Director and senior management in shaping company direction and implementing corporate policies, internal regulations, governance frameworks, strategic initiatives, and organizational improvement programs.

• Develop, review, and implement company-wide policies, Standard Operating Procedures (SOPs), internal regulations, and administrative systems to strengthen operational consistency, governance, compliance, and organizational effectiveness.

• Direct the full spectrum of Human Resources functions, including manpower planning, strategic recruitment, onboarding, payroll administration, attendance and leave management, performance appraisal, employee relations, disciplinary matters, employee development, and compliance with Cambodian Labour Law.

• Lead workforce and talent acquisition initiatives by strengthening direct sourcing channels, improving recruitment processes, reducing reliance on external recruitment agencies, and enhancing overall recruitment efficiency.

• Oversee General Administration operations covering office facilities, company assets, procurement, vendor and contract management, maintenance, company vehicles, travel arrangements, inventory control, workplace services, and administrative operations.

• Lead the Company's IT function, overseeing IT operations, infrastructure coordination, system implementation, IT projects, service delivery, technology governance, regional IT assignments, and coordination with internal, external, regional, and global IT stakeholders.

• Serve as Project Manager for RPA, digital transformation, and process improvement initiatives by identifying automation opportunities, prioritizing projects, coordinating stakeholders, managing implementation schedules, and driving adoption of technology-enabled processes across departments.

• Drive company-wide digitalization and Kaizen initiatives by identifying inefficient and manual workflows, implementing solutions such as Microsoft Power Automate, redesigning processes, standardizing workflows, improving service delivery, and achieving greater efficiency and cost reduction.

• Develop and manage annual HR, General Administration, and IT budgets, including expense planning, project budgeting, and financial forecasts; monitor expenditure, strengthen financial controls, ensure procurement compliance, and identify cost optimization opportunities.

• Lead corporate procurement activities, including supplier sourcing and evaluation, quotation comparison, contract negotiation, purchasing approvals, vendor performance management, and cost optimization across HR, Administration, and IT requirements.

• Lead Sustainability and ESG initiatives, environmental programs, and corporate sustainability projects in alignment with Yusen Group policies and organizational objectives.

• Oversee Legal & Compliance matters by coordinating with external legal advisors, consultants, government authorities, ministries, and internal stakeholders on employment, corporate, contractual, regulatory, and administrative matters; support Compliance Committee activities and strengthen governance and risk mitigation.

• Lead the development and setting of employee KPIs and Performance Development Review (PDR) objectives across HR, Administration, IT, and other functions under management, while coordinating company-wide KPI/PDR processes with managers and department heads to ensure accurate and timely completion.

• Collaborate with Regional Headquarters (RHQ), Global Headquarters (GHQ), NBSSA, SAOR Group, and other regional stakeholders on corporate projects, policy implementation, IT governance, reporting, compliance, and strategic initiatives; coordinate cross-functional projects with Operations, Finance & Accounting, Business Development, and other departments.

• Prepare and present management reports, HR and operational updates, budget forecasts, financial and expenditure reports, compliance reports, project updates, and strategic recommendations to the Managing Director and senior management to support informed business decisions; represent the Corporate Services function in discussions and negotiations with government authorities, auditors, legal advisors, consultants, suppliers, service providers, and other external stakeholders.

• Drive organizational capability and employee development through coaching, performance management, team development, and continuous improvement, while undertaking strategic projects, management assignments, and other corporate initiatives delegated by the Managing Director and Executive Management.

Job Requirement