Job Description

1.Community Strategy and Data Analysis

- Monitor customer feedback and improve service quality

- Ensure smooth daily store operations and adherence to company standards.

- Educate and motivate staff to achieve sales targets and provide excellent service. 2. Sales Inventory Control

- Optimize sales and inventory control (Plan Proper Stock Policy, Controlling Order Clearance Slow Stock)

- Purchase Order

- Planning Stocktake and Improve the Result 3. Sales Floor and Sales Promotion

- Maintain admirable customer service standards across the store.

- Running and Set Up Store Sales Plan, Order, Display Setup

- Maintenance Planogram Improving Display Effect; VMD, VPD and CDT 4. Customer Service

- Handle customer complaints and ensure prompt, professional resolution.

- Sales and customer service

5. Store Admin Work, Training & Development Workshops

- Security / Disaster Preparation

- Other tasks assigned by Management.

Job Requirement

- Bachelor’s degree in business administration, Marketing, Management, or related field.

- Minimum 2 years of experience in supermarkets, retail stores, or related industries.

including at least 1 year in supervisor role.

- Can use English for business communication

- Skills & Abilities:

- Strong management and leadership skills

- Excellent scheduling and organizational skills

- Ability to raise issues and solve problems

- Good communication and interpersonal skills

- Can use Computer: (MS Word, Excel, etc.)

- Sales and customer service orientation

- Personality:

- Willing to work in a dynamic retail environment and study mind set

- Preferred: Experience at the big retail companies is greatly welcome.

• Working Hours:

• Flexible shift schedule: *4 shift

• (A: 8:00 – 5:00 pm/ B: 10:00 am – 7:00 pm)

• (C: 1:00pm – 10:00 pm/ D: 2:00 pm – 11:00 pm)

• Weekly days off: 1.5 days off per week or 6 days off per month

• Workplace: Inside Chip Mong 271 Mega Mall