| Company | Outsourcing(Cambodia)inc |
|---|---|
| Type | Private Limited Company |
| Function | |
| Employees | 100 |
| Location | PhnomPenh |
| Position Title | Hotel Front Desk Staff | Level | Middle |
|---|---|---|---|
| Hiring | 1 | Salary | |
| Sex | Male/Female | Age | 24 |
| Public Date | 2020-03-11 | Closing Date | 2020-04-11 |
| Term | Full-Time | Qulification | Bachelor-Degree |
| Language | English | Language Level | Good |
| Location | Phnom Penh | Benefit |
Job Description
** Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Job Requirement
| - Work experience as a Hotel Front Desk Agent, Receptionist or similar role - Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS - Understanding of how travel planning websites operate, like - Booking and TripAdvisor - Customer service attitude - Excellent communication and organizational skills - Degree in hotel management is a plus |
Contact Person: HR Officer
Facebook Page: https://www.facebook.com/outsourcingcambodia
Phone: 023 5197 888 / 086 986 133 / 096 641 7309
Email: info@outsourcingkh.com