Customer Service


Company Outsourcing(Cambodia)inc
Type Private Limited Company
Function
Employees 100
Location PhnomPenh
Position Title Customer Service Level Middle
Hiring 1 Salary 300
Sex Male/Female Age 24
Public Date 2020-06-19 Closing Date 2020-07-19
Term Full-Time Qulification Bachelor-Degree
Language English Language Level Good
Location Phnom Penh Benefit

Job Description

 1.Greeting or welcome the company visitors
2.Get all the customer's complained and solve problems for customer in timely manner
3.Negotiate with customers and transfer problems to other related departments in order to solve as soon as possible
4.Receive customer payment and follow up
5.Design and implement department policies and procedures
6.Organize office operations and procedures
7.Liaise with other offices / departments
8.Admin related database
9.Administer contracts and highly confidential documents
10.Administration letter (In & Out-documents)
11.Develop student filing
12.Event and protocol management
13.Release letter to parents, memo and announcement
14.Supervise customer services and respond to customer inquiries
15.Support new term / academic year process
16.Support HR on employee personnel file (non-confidential)
17.Archive: evaluate, select, retrieve and arrange documents and materials (students, teachers and staff)
18.Purchase products
19.Handle proper record of data
20.Supplier management
21.Communication with all suppliers
22.Attend all meeting required by the organization
23.Prepare daily, weekly, and monthly reports to the immediate manager
24.Well cooperate with other departments and ELT Campuses
25.Perform other duties as assigned and may be required

Job Requirement

Contact Person:  HR Officer

Facebook Page: https://www.facebook.com/outsourcingcambodia

Phone:                 023 5197 888 / 086 986 133 / 096 641 7309

Email:                   info@outsourcingkh.com