Customer Relation Officer


Company Outsourcing(Cambodia)inc
Type Private Limited Company
Function
Employees 100
Location PhnomPenh
Position Title Customer Relation Officer Level Middle
Hiring 2 Salary
Sex Male/Female Age 24
Public Date 2020-04-27 Closing Date 2020-05-27
Term Full-Time Qulification Bachelor-Degree
Language English Language Level Good
Location Phnom Penh Benefit

Job Description

 - Daily update customer feedback into system
- Daily call to customer to seek for their feedback/ complaint/inquiry with soft and proper manner
- Be able to respond to customer properly once complain exist
- Be able to identify customer’s concern and need
- Ensure to finish daily and weekly report customer feedback to leader and manager
- Follow up with dealer for checking the root cause of customer feedback/complain and pending issue
-Request and control on staff amenity and stationery
- Do general admin task in division (payment, travel, report…)
- Other task assign by leader and manager

Job Requirement

 - University degree in administration or other related fields (At least year 3)
- Having an experience of call center or customer service is preferable
- Excellent knowledge of communication skill
- Good teamwork and interpersonal skills
- Good comment in English for Speaking, Writing, and Listening
- Knowledge of Computer (Work, Excel, and Power point)
- Honest, respect, flexible, responsible, hardworking, and able to work under pressure

Contact Person:  HR Officer

Facebook Page: https://www.facebook.com/outsourcingcambodia

Phone:                 023 5197 888 / 086 986 133 / 096 641 7309

Email:                   info@outsourcingkh.com