Representative, Tele-Sales


Company Outsourcing(Cambodia)inc
Type Private Limited Company
Function
Employees 100
Location PhnomPenh
Position Title Representative, Tele-Sales Level Middle
Hiring 1 Salary
Sex Male/Female Age 24
Public Date 2020-04-02 Closing Date 2020-05-02
Term Full-Time Qulification Bachelor-Degree
Language English Language Level Good
Location Phnom Penh Benefit

Job Description

 -Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
-Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
-Conduct outbound sales calls to targeted groups of customers to sell products/services by following prepared scripts
-Follow-up on sales leads (from tele-marketing or other channels) to proceed with price quotes and sale orders
-Resolve customer queries and complaints as per standard operating procedures; document issues for further actions
-Provide feedback to supervisor on scripts and processes to improve efficiency and meet sales targets
-Document transactions and keep accurate records of calls made and results achieved
-Update client databases to ensure information is accurate and kept up-to-date
-Work closely with telemarketers or other marketing channels to receive sales leads and proceed to close them via outbound calling
-Establish new relationships by researching, adding and developing new customers

Job Requirement

-Demonstrate basic knowledge in customer service principles and practices
-Demonstrate a working understanding of the company's products, services, marketing campaigns, etc.
-Proven experience in outbound tele-sales call centers
-Proven excellent communication skills and strong telephone manners
-Demonstrate proficiency in office productivity tools (e.g. Excel, Word and PowerPoint)
-Demonstrate fluency in local language and ideally in English, both written and spoken
-Communication and Selling Skill
-Diploma or Certificate in any field.

 

Contact Person:  HR Officer

Facebook Page: https://www.facebook.com/outsourcingcambodia

Phone:                 023 5197 888 / 086 986 133 / 096 641 7309

Email:                   info@outsourcingkh.com