Job Description

• Ensure on time delivery of Sales & Purchase Agreement as well as other sales-related documents for customers
• Ensure high level of customer satisfaction with our services
• Develop brand standard and SOP aiming to provide consistent customer service delivery to customers
• Identify and monitor potential fraud opportunities that may arise from existing operational processes and suggest alternatives
• Review existing operational practices and propose appropriate changes for improvement where necessary.
• Coordinate with cross-department teams to clear bottlenecks and smoothen work processes for team members to perform their daily roles and responsibilities.
• Report and analyze operational performance and propose solutions
• Ensure team members are well informed and trained about work processes and updated information.
• Perform other related duties as assigned.

Job Requirement

• Bachelor’s degree in Business Administration, Management or a related file.
• At least 3 years of experience in administrative management role or a related professional work setting.
• Intermediate proficiency in MS Office Suite (Word, Excel, PowerPoint) as well as other reporting software
• SAP, InfoSuite
• Strong communication skills both in Khmer and English
• Strong interpersonal skills
• Ability to effectively handle all types of customers and complaint types
• Strong analytical and logical thinking skills
• Ability to work under pressure
• Working on weekends when required

Contact Person: HR Officer 

Facebook Page: https://www.facebook.com/outsourcingcambodia 

Phone: 023 5197 888 / 086 986 133 / 096 641 7309

Email: info@outsourcingkh.com