| Company | Outsourcing(Cambodia)inc |
|---|---|
| Type | Private Limited Company |
| Function | |
| Employees | 100 |
| Location | PhnomPenh |
| Position Title | Senior Customer Service Executive | Level | Middle |
|---|---|---|---|
| Hiring | 2 | Salary | 250 |
| Sex | Male/Female | Age | 25 |
| Public Date | 2020-04-02 | Closing Date | 2020-05-02 |
| Term | Full-Time | Qulification | Associate’s-Degree |
| Language | English | Language Level | Good |
| Location | Phnom Penh | Benefit |
Job Description
| -Make sure the quality of customer service reaches the standard service of company. -Lead and manage SC team effectively. -Receives booking from customer by phone call, and recording in the system. -Provide daily communication on calls are answered timely; -Check the pending shipment, then contacting to customers and the provinces staff to solve that pending shipment. -Ensure the customer’s complains will be solved properly. -Make a good relationship between company and customers. -Send Report POD (Proof of Delivery) to all credit customers. -Follow up picking up shipment with dispatch team and courier; -Performing other duties as assigned by the supervisor. |
Job Requirement
A University Degree in related field
-Having three year experience related to customer services
-Ability to speak and listen in English
-Good computer skills in Word, Excel and PowerPoint
-Neat, Accurate and methodical in work
-Good team work
-Willingness to work hard
-Confidence in giving advice and information to other
-Must be helpful and polite
Contact Person: HR Officer
Facebook Page: https://www.facebook.com/outsourcingcambodia
Phone: 023 5197 888 / 086 986 133 / 096 641 7309
Email: info@outsourcingkh.com