| Company | Outsourcing(Cambodia)inc |
|---|---|
| Type | Private Limited Company |
| Function | |
| Employees | 100 |
| Location | PhnomPenh |
| Position Title | Customer Service Officer | Level | Middle |
|---|---|---|---|
| Hiring | 2 | Salary | 300 |
| Sex | Male/Female | Age | 25 |
| Public Date | 2020-04-27 | Closing Date | 2020-05-27 |
| Term | Full-Time | Qulification | Bachelor-Degree |
| Language | English | Language Level | Good |
| Location | Phnom Penh | Benefit |
Job Description
| • Welcome, listen and handle customer’s queries and complaints through face-to-face, phone calls or written communication. • Escalate customer’s queries and complaints to Customer Service Supervisor in case she/he cannot deal with them • Document and track customer issues, complaint and queries on given reporting system • Regularly verify and communication with customers regarding their outstanding invoice by sending email reminder, calling by phone to customer nonpayment or long overdue and visit at their place. • Monitor accounts receivable, billing, collection is accurate update • Prepare and send daily/weekly/monthly report to Customer Service Supervisor |
Job Requirement
| • Bachelor Degree/High Diploma in Business Administration, Accounting/Finance or other related field • At least 1-year experience in Customer Service function • Ability to articulate and simplify customer issues and solution • Good spoken and written Khmer/English, Chinese or Vietnam is a plus • Be computer literate especially in Microsoft Office |
Contact Person: HR Officer
Facebook Page: https://www.facebook.com/outsourcingcambodia
Phone: 023 5197 888 / 086 986 133 / 096 641 7309
Email: info@outsourcingkh.com