Customer Service Leader


Company Outsourcing(Cambodia)inc
Type Private Limited Company
Function
Employees 100
Location PhnomPenh
Position Title Customer Service Leader Level Middle
Hiring 2 Salary 300
Sex Male/Female Age 25
Public Date 2020-04-27 Closing Date 2020-05-27
Term Full-Time Qulification Bachelor-Degree
Language English Language Level Good
Location Phnom Penh Benefit

Job Description

 - Setting daily activity and budget plan for service advisors
- Monitoring daily activity for services advisors
- Summarizing quotations and lost sales record and report to manager
- Summarizing daily, weekly and monthly sale report and submit to manager
- Managing daily parts stock order replenishment
- Monitoring 5S (Safety) in entire office and customers lounge
- Organizing parts inventory stock and other stock such as stationary, company’s property stock etc.
- Conducting daily meeting with service advisors to share pending issue and new activity
- Handling initial customers complain before seeking support from manager
- Other jobs as assigned by manager

Job Requirement

- University degree in General Management or other related fields
- At least 3 years of progression experiences in the related field
- Proven problem-solving experience in front line operation
- Good knowledge of communication and administration skills
- Good teamwork and interpersonal skills
- Strong supervisory skills and initiative in work
- Strong time management and commitment

Contact Person:  HR Officer

Facebook Page: https://www.facebook.com/outsourcingcambodia

Phone:                 023 5197 888 / 086 986 133 / 096 641 7309

Email:                   info@outsourcingkh.com