| Company | Outsourcing(Cambodia)inc |
|---|---|
| Type | Private Limited Company |
| Function | |
| Employees | 100 |
| Location | PhnomPenh |
| Position Title | Customer Service Manager (600-1k$) | Level | Senior |
|---|---|---|---|
| Hiring | 2 | Salary | 600 |
| Sex | Male/Female | Age | 25 |
| Public Date | 2020-04-27 | Closing Date | 2020-05-27 |
| Term | Full-Time | Qulification | Bachelor-Degree |
| Language | English | Language Level | Good |
| Location | Phnom Penh | Benefit |
Job Description
| Job Description: - Make service to customer satisfaction, have schedule technical to install product to customer, delivery on time, and solve all customer call by phone - Identify and assess customers’ needs to achieve satisfaction. - Communication with team sale and warehouse for production. - Device schedule distribute with warehouse to customer - Handle customer complaints, provide appropriate solutions. - Process customer accounts and file documents. - Hand over the customers professionally to the sales team - Check distribute to customer on times - Follow up with warehouse for distribution - Update existing customer complaint information. - Document all call information according to standard operating procedures. - To conduct other jobs as assigned by Supervisor. |
Job Requirement
Requirements
- Able to speak fluent Khmer, good English and Chinese is
a plus.
- Business administrative or equivalent level
- Operational experience especially in Customer Relation
or Public Relation
- Have excellent communication skills, as well as an
aptitude and great attitude to lean and develop
- Good command in communicating in English
- Able to typing in Khmer.
- Good communication skills.
- Basic computer skills.
- Able to working on time.
- Able to working under pressure.
- Hard working, Self-commitment and Responsible.
Contact Person: HR Officer
Facebook Page: https://www.facebook.com/outsourcingcambodia
Phone: 023 5197 888 / 086 986 133 / 096 641 7309
Email: info@outsourcingkh.com