Customer Relation Officer


Company Outsourcing(Cambodia)inc
Type Private Limited Company
Function
Employees 100
Location PhnomPenh
Position Title Customer Relation Officer Level Middle
Hiring 2 Salary 350
Sex Male/Female Age 25
Public Date 2020-04-27 Closing Date 2020-05-27
Term Full-Time Qulification Bachelor-Degree
Language English Language Level Good
Location Phnom Penh Benefit

Job Description

• To welcome customer in showroom;
• To hand over the customers professionally to the sales team;
• To inspect showroom and amenity in good order prior to opening. Check drinks and snack stocks and report to accountant/purchaser to make refill order; 
• To handle customer inquiries both telephonically and by email and hand over to the right department;
• To prepare daily report about customer call-in and walk-in;
• To call out all customer involved Sales & Service and hand over to the right department;
• To follow up existing customer to maintenance service;
• To update existing customer complaint information;
• To document all call information according to standard operating procedures;
• To fill in Data into system and updated;
• To fill in customer survey form and report to head of department/General Manager;
• To conduct other jobs as assigned by superior.

Job Requirement

 • Bachelor’s Degree in Sales & Marketing; 
• Have at least 1 years of experience in sales in automotive industry;
• Have good computer skills, MS Office and Microsoft Dynamics; 
• Strong in communication skills;
• Strong commitment in welcoming the customer;
• Have good communication in English and Chinese is a plus.

Contact Person:  HR Officer

Facebook Page: https://www.facebook.com/outsourcingcambodia

Phone:                 023 5197 888 / 086 986 133 / 096 641 7309

Email:                   info@outsourcingkh.com