Operation/Customer Service


Company Outsourcing(Cambodia)inc
Type Private Limited Company
Function
Employees 100
Location PhnomPenh
Position Title Operation/Customer Service Level Middle
Hiring 2 Salary 350
Sex Male/Female Age 25
Public Date 2020-04-02 Closing Date 2020-05-02
Term Full-Time Qulification Bachelor-Degree
Language English Language Level Good
Location Phnom Penh Benefit

Job Description

 - Well co-ordinate with sales team (local and overseas)
- Communicate with customers & related parties to ensure all shipments are expedited timely & properly in compliance with customer’s requirements, handling instructions, 
- Issue draft bills, amend bills, booking confirmation and other related doc,
- Well understand in processing with customs, carrier and other related
- Update all shipments in Logis and make sure all shipments are in compliance with Logis procedures;
- Ensure shipment details, weighing sheet, bookings are passed onto handling before shipment confirm to process 
- Follow up with local customers for cargo as well as document status & keep related parties informed if any change;
- Complete shipment process & make sure docs are ok and sent to related parties as Logis procedures;
- Ensure all job files are checked, monitor, and filed accordingly and as per standard requirements;
- Followed up payment until cleared
- Ensure proper follow-up with all outstanding matters;
- Ensure reports checked carefully & within deadline provided

Job Requirement

 - Deep knowledge of freight forwarding business
- Strong analytical and good communication skills
- Commercial experience/capabilities
- Ability to work under pressure
- Strong problem-solving mentality
- Good in English verbal/written communication
- Bachelor Degree Business Administration, Business of Economic
- At least 1-2 years working experience global forwarding business

Contact Person:  HR Officer

Facebook Page: https://www.facebook.com/outsourcingcambodia

Phone:                 023 5197 888 / 086 986 133 / 096 641 7309

Email:                   info@outsourcingkh.com