| Company | Outsourcing(Cambodia)inc |
|---|---|
| Type | Private Limited Company |
| Function | |
| Employees | 100 |
| Location | PhnomPenh |
| Position Title | Senior Product Specialist Officer ($550 to $650) | Level | Middle |
|---|---|---|---|
| Hiring | 2 | Salary | 650 |
| Sex | Male/Female | Age | 25 |
| Public Date | 2020-04-15 | Closing Date | 2020-05-15 |
| Term | Full-Time | Qulification | Bachelor-Degree |
| Language | English | Language Level | Good |
| Location | Phnom Penh | Benefit |
Job Description
| - Provide professional consultation and assistance to our clients and business partners about our products, Claim Procedures and Renewals via phone calls, emails and direct meetings. - Meet our clients outside of our office from time to time to discuss about any specific requests from them. - Manage Hotline (24/7) with team members during non working hours. - Ensure appropriate decisions, measure the effectiveness of the decision to improve internal & external customer satisfaction. - Work with Client, Claim Department, Accounthandler, Treating Hospital and related party(s) to complete all Pending Claim. - Manage Premium Collection and Renewal processes with clients and brokers. - Cooperate with Brokers to generate Claim Experience Report. - Communicate with our hospital partners on regular Reimbursement of Claims. - Maintain Quarterly Relationship Calls to clients on a monthly basis. - Identify problems, issues and flaws within our work field for improvement. - Drive continuous improvement and simplification towards the system and process for efficiency improvement / internal control enhancement. - Bring new ideas, skills and experience to improve the quality of our processes. - Extra tasks to be assigned by your Head of Department. |
Job Requirement
| - Must have a strong medical background (Medical Doctor or nurse is preferred.) - Must be at least a university student or graduate in medical field - Must have at least 1 year of work experience in relevant field - Must be proficient in Khmer and English language (speaking, writing and reading) - Must have at least basic Computer skills such as Microsoft Office, Internet and Email. - Must be an individual who is willing to learn and enthusiastic in Customer Services - Must be an individual who is a team player and able to work independently as well |
Contact Person: HR Officer
Facebook Page: https://www.facebook.com/outsourcingcambodia
Phone: 023 5197 888 / 086 986 133 / 096 641 7309
Email: info@outsourcingkh.com