Job Description

• Actively seek opportunities to make appropriate customer referrals to accredited specialist staff.
• Achieve and seek to outperform referral targets and contribute to branch performance.
• Will take personal responsibility for delivering high quality customer interactions
• Work efficiently and accurately to process customer transactions as quickly as possible while gaining knowledge and understanding of customers through listening carefully and questioning to identify potential needs.
• Be responsible for efficiently balancing and managing cash
• Ensure individual and branch compliance to JTR policies and procedures in all actions.
• Working collaboratively with colleagues to help the branch be more successful
• Develop personal strategies to improve outcomes.
• Support and actively assist other team members in the work of the branch.
• Alignment and adherence with governance policies, processes and standards and with external regulatory requirements.
• Identify risk and security issues within processes and determine remediation plans.

Job Requirement

• Constant increase in the number of Main Bank customers in the branch
• Relationship management skills
• Risk and security audit scores
• Computer literacy
• Some experience in sales
• Understanding of compliance
• Strong customer focus

Contact Person:  HR Officer

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Phone:                 023 5197 888 / 086 986 133 / 096 641 7309

Email:                   info@outsourcingkh.com