Company | Outsourcing(Cambodia)inc |
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Type | Private Limited Company |
Function | |
Employees | 100 |
Location | PhnomPenh |
Position Title | IT, Intern | Level | Entry-Level |
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Hiring | 1 | Salary | |
Sex | Male/Female | Age | 24 |
Public Date | 2020-04-02 | Closing Date | 2020-05-02 |
Term | Full-Time | Qulification | Bachelor-Degree |
Language | English | Language Level | Good |
Location | Phnom Penh | Benefit |
Job Description
• Serve as the first point of contact for sale force seeking technical assistance over phone or email • Perform remote troubleshooting through diagnostic techniques and pertinent questions • Determine the best solution based on the issue and details provided by customers • Direct unresolved issues to the next level of support personnel • Record events, problem, solutions in logs • Follow up any feedback or suggestions by customers to the appropriate internal staff • Identify and suggest possible improvements on procedures |
Job Requirement
• Tech savvy with working knowledge of office automation products, databases and remote control • Good understanding of computer system, mobile devices and other tech products • Ability to diagnose and resolve basic technical issues • Able to communicate in Khmer & English • Excellent communication skills • Customer-oriented and cool-tempered |
Contact Person: HR Officer
Facebook Page: https://www.facebook.com/outsourcingcambodia
Phone: 023 5197 888 / 086 986 133 / 096 641 7309
Email : info@outsourcingkh.com