IT, Intern


Company Outsourcing(Cambodia)inc
Type Private Limited Company
Function
Employees 100
Location PhnomPenh
Position Title IT, Intern Level Entry-Level
Hiring 1 Salary
Sex Male/Female Age 24
Public Date 2020-04-02 Closing Date 2020-05-02
Term Full-Time Qulification Bachelor-Degree
Language English Language Level Good
Location Phnom Penh Benefit

Job Description

 • Serve as the first point of contact for sale force seeking technical assistance over phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details provided by customers
• Direct unresolved issues to the next level of support personnel
• Record events, problem, solutions in logs
• Follow up any feedback or suggestions by customers to the appropriate internal staff
• Identify and suggest possible improvements on procedures

Job Requirement

 • Tech savvy with working knowledge of office automation products, databases and remote control
• Good understanding of computer system, mobile devices and other tech products
• Ability to diagnose and resolve basic technical issues
• Able to communicate in Khmer & English 
• Excellent communication skills 
• Customer-oriented and cool-tempered

Contact Person:  HR Officer

Facebook Page: https://www.facebook.com/outsourcingcambodia

Phone:                023 5197 888 / 086 986 133 / 096 641 7309

Email :                 info@outsourcingkh.com