Job Detail

Company	Outsourcing(Cambodia)inc
Type	Private Limited Company
Function
Employees	100
Location	PhnomPenh

Position Title	Counter Operations Associate	Level	Middle
Hiring	2	Salary
Sex	Male/Female	Age	24
Public Date	2020-04-13	Closing Date	2020-05-13
Term	Full-Time	Qulification	Bachelor-Degree
Language	English	Language Level	Good
Location	Phnom Penh	Benefit

Job Description

	Position Summary: The Counter Operations Associate will contribute to the success of the company and Counter Operations team by ensuring accurate and timely documents and file management to meet customers’ needs with a manner that complies with Maersk Core Value and Behaviors. The incumbent will act as gatekeeper and as the owner of the transport documents and files management. Also, the associate will be responsible for receiving, passing all shipping documents. This role will need to closely coordinate with many stakeholders including internal and external such as 1) internal: document team, customer service, and other operation teams in both Maersk and Damco and 2) external: suppliers and customer’s brokers to ensure the best in class service is given to our customers. Responsibilities: • Release Bill Apply Certificate of Origin to customer on time • Receive and Pass CO from customers to internal team correctly and timely • Drive closure for any outstanding tasks/issues by involving/communicating with relevant stakeholders to ensure we all aware and know what action to be taken from each function • Drive continuous improvement in terms of customer satisfaction, employee engagement, process and performance to increase service delivery standard of document operation.

Position Summary:

The Counter Operations Associate will contribute to the success of the company and Counter Operations team by ensuring accurate and timely documents and file management to meet customers’ needs with a manner that complies with Maersk Core Value and Behaviors.
The incumbent will act as gatekeeper and as the owner of the transport documents and files management. Also, the associate will be responsible for receiving, passing all shipping documents. This role will need to closely coordinate with many stakeholders including internal and external such as 1) internal: document team, customer service, and other operation teams in both Maersk and Damco and 2) external: suppliers and customer’s brokers to ensure the best in class service is given to our customers.

Responsibilities:

• Release Bill Apply Certificate of Origin to customer on time
• Receive and Pass CO from customers to internal team correctly and timely
• Drive closure for any outstanding tasks/issues by involving/communicating with relevant stakeholders to ensure we all aware and know what action to be taken from each function
• Drive continuous improvement in terms of customer satisfaction, employee engagement, process and performance to increase service delivery standard of document operation.

Job Requirement

	Basic Qualification • Fresh graduate/ bachelor’s degree holder in Business Administration or any discipline • Comprehensive English communication, both verbal and written. • Good computer literacy especially Microsoft Excel and Microsoft Outlook • Dynamic, rigorous, open-minded, highly committed and timely manner • Well-organized when working under pressure • Strong inter-personal and relationship-building Core competencies • Supply Chain Management/ Trade/ Shipping • Problem-solving skills • Interpersonal savvy.

Basic Qualification

• Fresh graduate/ bachelor’s degree holder in Business Administration or any discipline
• Comprehensive English communication, both verbal and written.
• Good computer literacy especially Microsoft Excel and Microsoft Outlook
• Dynamic, rigorous, open-minded, highly committed and timely manner
• Well-organized when working under pressure
• Strong inter-personal and relationship-building

Core competencies
• Supply Chain Management/ Trade/ Shipping
• Problem-solving skills
• Interpersonal savvy.

Contact Person: HR Officer

Facebook Page: https://www.facebook.com/outsourcingcambodia

Phone: 023 5197 888 / 086 986 133 / 096 641 7309

Email : info@outsourcingkh.com