Job Description

JOB SUMMARY: Welcome, check-in and check-out guests at PAVILION. Answer all of guests’ questions regarding the hotel and Phnom Penh in general via email, phone, and in person. 

** DETAILED RESPONSIBILITIES 

- Work overnight in hotel, perform front desk and accounting duties. 

- Perform check-ins and check-outs. Give advice of city tours. 

- Help guests to show their rooms at late check-ins and handle guests complains efficiently at night time. 

- Answer phone enquirer, e-mails, knowledge about online booking system (OTAs), Site Minder (SM) and Room Master (PMS) is an asset. 

- Prepare/and check invoices, process cash and card payments for early/late check-outs. 

- Balance cash with receipts and report cash/or card to the accountant at the end of the shift. 

- Attend required job training.

Job Requirement

- Extremely motivated and available. 

- Patient and calm in all situations. 

- Very flexible with work schedules. 

- Have a good knowledge of Phnom Penh. 

- Working level of English is mandatory, Chinese is preferable. 

- Good presentation, honest, dedicated and motivated. 

* REPORT To PAVILION Front Office Manager. 

* SCHEDULE As necessary, with a minimum of 8 hours, 6 days per week. 

* CONDITIONS 

- Based in Phnom Penh at PAVILION Hotel. 

- Local contract, with a probationary period of 3 months. 

- Beginning of contract desired: as soon as possible 

- Salary will be discussed during the interview. 

Contact Person: HR Officer 

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Phone: 023 5197 888 / 086 986 133 / 096 641 7309 

Email : info@outsourcingkh.com