Job Detail

Company	Outsourcing(Cambodia)inc
Type	Private Limited Company
Function
Employees	100
Location	PhnomPenh

Position Title	Room Division Director	Level	Middle
Hiring	1	Salary
Sex	Male/Female	Age	2
Public Date	2020-04-27	Closing Date	2020-05-27
Term	Full-Time	Qulification	Bachelor-Degree
Language	English	Language Level	Good
Location	Phnom Penh	Benefit

Job Description

	• The room division director is responsible for Executive Housekeeping and Front Office. He/she manages the general operation of the Front Office e.g. Reception, Reservations, Concierge, Switchboard and Night Management. • Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement • Operate within departmental budgets through effective stock and cost controls and well managed schedules • Set departmental targets and objectives, work schedules, budgets, and policies and procedures • Monitor the appearance, standards and performance of the Room Division Team with an emphasis on training and teamwork • Ensure team members have an up-to-date knowledge of all room categories and amenities • Maintain good communication and work relationships in all hotel areas and with external customers and suppliers • Ensure staffing levels cover business demands • Ensure ongoing training • Ensure communication meetings are conducted and post-meeting minutes generated • Recruit, manage, train and develop the Room Division team • Contribute to succession planning within the hotel and company • Ensure team members comply with hotel security, fire regulations and all health and safety legislation • Proficient in property management systems • Assist other departments wherever necessary

• The room division director is responsible for Executive Housekeeping and Front Office. He/she manages the general operation of the Front Office e.g. Reception, Reservations, Concierge, Switchboard and Night Management.
• Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
• Operate within departmental budgets through effective stock and cost controls and well managed schedules
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Monitor the appearance, standards and performance of the Room Division Team with an emphasis on training and teamwork
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels cover business demands
• Ensure ongoing training
• Ensure communication meetings are conducted and post-meeting minutes generated
• Recruit, manage, train and develop the Room Division team
• Contribute to succession planning within the hotel and company
• Ensure team members comply with hotel security, fire regulations and all health and safety legislation
• Proficient in property management systems
• Assist other departments wherever necessary

Job Requirement

	• Currently in charge of Room Division Director • Senior leadership experience in Front Office/Housekeeping is preferred • Strong leadership skills to manage and motivate the team • Excellent organisational and planning skills • Excellent communication skills • Good financial awareness • Accountable and resilient • Ability to work under pressure • Flexibility to respond to a range of different work situations • European people is preferred. Contact Person: HR Officer Facebook Page: https://www.facebook.com/outsourcingcambodia Phone: 023 5197 888 / 086 986 133 / 096 641 7309 Email : info@outsourcingkh.com

• Currently in charge of Room Division Director
• Senior leadership experience in Front Office/Housekeeping is preferred
• Strong leadership skills to manage and motivate the team
• Excellent organisational and planning skills
• Excellent communication skills
• Good financial awareness
• Accountable and resilient
• Ability to work under pressure
• Flexibility to respond to a range of different work situations
• European people is preferred.

Contact Person: HR Officer

Facebook Page: https://www.facebook.com/outsourcingcambodia

Phone: 023 5197 888 / 086 986 133 / 096 641 7309

Email : info@outsourcingkh.com